Private Consultation fees:

To see a full list of our consultation fees and follow the Book Online directions.

Private Health Insurance

On the spot rebate is available for those patients with approved cover for any of our provided services.

Please note an on-the-spot rebate will require a physical or digital card at the time of appointment. If one cannot be provided the cost of the consultation is to be paid by the patient at the time of appointment and an invoice will be emailed to the patient for retrospective claiming. All required details for a claim will be provided on the invoice.

Sports Exercise Medicine does not qualify for private health insurance rebates.

Medicare and Bulk Billing

We welcome patients with a valid Medicare Allied Health Services Care Plan – please see your GP for more details. Please note there have been changes to the Medicare Medicare Allied Health Services Care Plan as of 1 July 2025, visit the Services Australia website for more details

Please note – we are NOT a bulk billing clinic.

The cost of the consultation is to be paid by the patient at the time of the appointment. Our reception team will process an online claim on the patient’s behalf and the Medicare rebate will be directly deposited to the patients’ nominated bank account listed with Medicare (usually within 24hrs).

WorkCover and TAC claims

An out of pocket fee will be charged for each Workcover or TAC appointment dependent on length of appointment time, please call the clinic for pricing information. Please see below websites for more details regarding out-of-pocket expenses.

https://www.worksafe.vic.gov.au/treatment-expenses

https://www.tac.vic.gov.au/clients/how-your-claim-works/how-we-pay-for-treatments-and-services

All Workcover and TAC claimants will be required to provide the following prior to their first appointment.

• Claim number
• Date of injury
• Insurance company
• Claim acceptance letter
• Case manager if one has been allocated

If a Claim Acceptance letter cannot be provided, the cost of the consultation is to be paid by the patient at the time of appointment.

Workcover Employer Excess is a requirement set by WorkSafe where the Employer is to cover medical expenses to a certain amount. In some occasions, an Employer will agree to pay for consultation costs, however written agreement is required. Otherwise, the cost of the consultation is to be paid by the patient at the time of appointment.

For both above instances, an invoice can be provided afterwards to seek reimbursement for respective parties.

 

Class Passes

We offer pay-as-you go or class pass options for our exercise rehabilitation classes. Please call the clinic for pricing and more information.

For any class cancellations made outside our 24-hour cancellation policy, see below for more details, the session pass can be held to be used for another class within the class pass expiry period. For any cancellations made within our 24-hour cancellation policy the session pass will be redeemed as a missed attendance.

Please note, our class passes are non-refundable and non-transferable.

Missed Appointments

We kindly request that patients notify us of any appointment changes or cancellations at least 24 hours prior to their scheduled appointment time.

Please note – Compensable bodies such as Workcover / TAC will not cover the cost of a Late Cancellation Fee – as such this fee will be charged directly to the patient.

Late Cancellation Fee:

In the event that a patient fails to provide at least 24 hours’ notice for cancellation or rescheduling, a fee of 50% of the consultation fee may be charged, at the discretion of Practice Management.

Repeat Cancellations:

Patients who repeatedly cancel appointments within 24 hours of their scheduled visit will be subject to the late cancellation fee per occurrence. We understand that unforeseen circumstances may arise, and we will consider exceptions to this policy on a case-by-case basis. Please contact our clinic as soon as possible if you need to make changes to your appointment.

 

If you require any further information please contact our clinic: